Privacy Policy

Last updated: 01/01/2025

At YonoShop we value your privacy. In this privacy policy we explain what data we collect, why we do it and how we handle your data.

1. Who is responsible for your data?
YonoShop is responsible for the processing of personal data as shown in this privacy policy.

YONO Commerce BV
Overbroek 30, 6247EN in Gronsveld
Chamber of Commerce number: 71257764
VAT number: NL858639178B01
IBAN: NL52INGB0006539115
Email address: info@yonocommerce.nl
Website: www.yonoshop.nl

2. What information do we collect?
We collect and process the following personal data when you use our services:

  • First and last name

  • Address details

  • Phone number

  • Email address

  • Payment details

  • IP address

  • Information about your activities on our website

  • Browser and device data

3. Why do we collect this data?
We use your data for:

  • Processing your order

  • Processing payments

  • Sending updates about your order

  • Customer service and support

  • Improving our website and services

  • Complying with legal obligations (such as tax returns)

4. Sharing personal data with third parties
We only share your data with third parties if this is necessary for the performance of our services, for example:

  • Payment services (such as iDEAL, Klarna, etc.)

  • Delivery services

  • IT service providers

  • Bookkeeper or accountant (only where legally required)

We conclude processing agreements with all external parties to ensure that your data remains safe.

5. Cookies and similar technologies
YonoShop uses functional and analytical cookies to ensure the website works properly and to analyze usage. When you first visit our website, we ask for your permission to place cookies. You can always adjust your preferences via your browser settings.

6. How long do we store your data?
We do not store your data for longer than necessary.

  • Order data: 7 years (legal retention obligation)

  • Account details: As long as you are a customer

  • Newsletter data: Until you unsubscribe

7. Your rights
You are entitled to:

  • Access to your personal data

  • Correction of your data

  • Deletion of your data

  • Restriction of processing

  • Data portability

  • Objection to processing

If you wish to exercise these rights, please contact us at info@yonocommerce.nl.

8. Data security
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access or publication.

9. Changes to this privacy policy
We may amend this policy from time to time. The most recent version can always be found on our website. In the event of significant changes, we will inform you by e-mail or via the website.

10. Reviews
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the service, for which we have given WebwinkelKeur permission. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

We believe it is important that reviews give the best possible picture of our products and service. Our reviews are therefore managed impartially by WebwinkelKeur.

Webwinkelkeur has taken measures to guarantee the authenticity of reviews. You can read what these measures are here.

Our customers are not rewarded for writing reviews. No discounts or other gifts are given.

Click here to read more about review authenticity

10. Contact
Do you have any questions about this privacy policy or the way we handle your data? Please feel free to contact us via:
E-mail: info@yonocommerce.nl
Website: www.yonoshop.nl